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Delivery times:
Orders placed before 2.30pm are dispatched the same day (subject to stock availability).
Delivery times in mainland France are 2 to 7 working days
International delivery times are 5 to 10 working days

Delivery cost:
For orders under €250:
Delivery in mainland France: 5€
Delivery in Europe: 15€ to 35€ depending on the country of delivery
Delivery for the rest of the world: 20€ to 50€ depending on the country of delivery

Orders over 250€ benefit from free delivery.

Exchanges, returns and credit notes are possible within one month of receipt of the order.
Returned products must be in their original condition and packaging, unworn and fit for resale. The label on the products must not have been torn off, otherwise the return will not be possible.
To make a return, contact our customer service department by e-mail at the following address: bonjour@cecilejeanne.fr
You can then send your product back to us, in its original packaging and accompanied by your invoice, at the following address:
49, avenue Daumesnil 75012 Paris

Cécile et Jeanne is a high end costume jewelry and accessories house founded in 1990. Our brand was born from a need to beautify women, from the ambition to bring colors to the streets. 30 years later, and after that our dove, timeless symbol of the house, went around the world, our jewelry is still handcrafted in our Pariisian workshop, with an infallible know-how : the result of thirty years of experience in costume jewelry. Cécile et Jeanne also has a lign of feminin and elegant bags and other leather accessories, that are designed in Paris and handmade in Italy by craftsmen in whom we have decided to place our trust.

Cécile et Jeanne has a wealth of experience in business gifts and will be delighted to put its know-how at your disposal.
Our dedicated business gift team will be delighted to help you find the ideal gift for your company.
For all inquiries, please contact us here:

bonjour@cecilejeanne.fr

You can share with us a little note that we shall put inside the package.

COMPOSITION :

Our jewelry is designed and crafted with love. They are made of pewter or brass, gilded with 24-carat fine gold or silvered and varnished, and for certain collections, solid 925 silver. We use glass paste beads, crystal beads, freshwater pearls, Murano glass and resin. To create warm, colorful collections, we play with materials and textures. Our jewelry is guaranteed nickel-free, and our earring posts are made of surgical titanium.

Our jewels are handmade in our Parisian Viaduc des Arts workshop or in our partner workshops around the world when we need specific know-how (India for embroidery, Italy for leather…).

Our leather goods accessories are made from Italian leather, and our mittens from cashmere and Italian leather.

INTERVIEW :

Your jewel is made with love and magic. Like you, it is delicate and needs to be pampered. To care for it, avoid direct contact with water, perfume, creams and moisture in general. Store it in its small pouch, in a dry place, and avoid mixing it with jewelry from other brands, as the different metals can oxidize when they come into contact. To clean it and restore its shine, use a chamois cloth and rub gently. Your jewel is a magnificent piece of costume jewelry. Since it’s not gold, it’s normal for it to develop a patina over time. It evolves with you.